This product is 1:1 order-made, which is manufactured after ordering, and cannot be exchanged/refunded during production preparation.Color or design changes due to order mistakes are also impossible, so please purchase carefully.

"PINE KNITTING BAG" is HANDMADE, and the size of the product and the amount of hair is...There may be a difference.

Due to the nature of the material, there may be hair loss.

If contaminated, wipe it off with a wet towel and dry it naturally.

Washing machine and dryer are not available.

Exchange or refund is not possible when removing the tag.

Please take into consideration that some products may take additional time for delivery and processing.
Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.

- Customs and Duties

The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.